FAQs


How does the MagicKode service work?

MagicKode is a brilliant new trick you can play on your 'Three' mobile phone to get amazingly cheap international calls from just 3p per minute without switching SIMs or carrying two handsets. The new system uses a short code prefix to tap into great deals - negotiated by us for you. It could not be simpler to use. All you need to do is key in the MagicKode for the country you are calling, press 'call' and dial your international number. Let the code do its magic while you make cheap international calls from your mobile.


What does it cost?

There is no connection fee and there are no hidden charges or separate  bills - per/second calls are simply charged against your 'Three' credit as normal.  Check out the rates section for the cost of calling each country.


Will I receive any bills from MagicKode?

No.  Per/second calls are simply charged against your 'Three' credit/bill as normal.


How do I store a MagicKode and my international number together in my phonebook to enable one touch dialling?

One touch dialling is available on most manufacturer handsets.  Simply see our full instructions here.


Are there any additional charges to those rates advertised?

No.  There is no connection fee and there are no hidden charges or separate  bills - per/second calls are simply charged against your 'Three' credit as normal


Can I use MagicKode from my PAYG 'Three' mobile?

Yes.  You can use it on any ‘Three’ mobile – whether PAYG or contract.  Calls are charged per/second at the rates stated on this website.  On PAYG handsets the cost will simply be taken from your credit.  There are no hidden fees or separate bills.


Can I use MagicKode from my contract 'Three' mobile?

Yes.  You can use it on any ‘Three’ mobile – whether contact or PAYG.  Calls are charged per/second at the rates stated on this website.  On contract handsets the cost will simply be added to your ‘Three’ bill.  There are no hidden fees or separate bills.


I am not on the 'Three' network, can I still use your service?

No. The rates outlined on this website are specifically to be used on ‘Three’ handsets and have been exclusively negotiated directly with ‘Three’.  Calls made from other network handsets will not connect to these shortcodes. Why not consider switching your contract to 'Three'. Alternatively pick up a 'Three' PAYG SIM Card from most stores for as little as 99p. Email your postcode to customerservices@magickode.com and we will email you a list of your nearest retail outlets. Stores listed will also have more information on MagicKode.